Product responsibility
Who manufactures the offered model and manages design changes?
PRODUCTION & SUPPLY
Know what is included
before the order is placed.
A lighting order can involve fixtures, drivers, controls, documentation, packing and shipment. Confirm who is responsible for each part before the quotation becomes an order.
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SUPPLY REVIEW / ILLUSTRATIVEPRODUCTION DETAILS TO CONFIRM
Make the supply scope clear.
For a project or repeat order, tie the offered configuration to the company, product scope and order documents. The exact process depends on the supplier and contract.
Ask about an order scopeQuality checks
Which incoming, in-process and final checks are included?
Order identification
How are model, batch, labels, packing and records matched?
Product changes
How are component substitutions reviewed and approved?
Delivery scope
Who handles export documents, packing, shipment and claims?