From first enquiry
to an agreed order.

Share the destination, buyer role, product lines and quantities you already know.

Confirm the request has been received and identify what is clear or still missing.

Provide plans, mounting conditions, operating context and any tender or project criteria available.

Review the product purpose, site inputs, exclusions and who owns any lighting design or installation work.

Check the exact model, options, finish, dimensions, control system and documents required for approval.

Identify which model-specific datasheets, drawings, reports or photometric files can be supplied for review.

Check quantities, validity, currency, delivery term, payment terms and every listed exclusion.

Tie the price and lead-time basis to the quoted configuration, quantity, destination and assumptions.

Confirm the final product schedule, revisions, packaging marks, documents and approved quotation.

Record the accepted version and obtain written approval before changing a model or component.

Confirm consignee details, required shipping documents, inspection points and receiving arrangements.

Provide the agreed production updates and shipment documents within the responsibilities set out in the order.